A business moving goods across borders has to handle much more than the move itself. It has to choose carriers, prepare paperwork, plan around transit times, meet customs requirements, track the shipment, coordinate pickup and keep freight costs under control. A problem with any one of those can hold up an otherwise simple shipment.

Complete Shipping Solutions (CSS), a third-party logistics provider operating in Canada and the United States, handles freight services, logistics technology and customer support in one company. It works with businesses shipping internationally, across the Canada-U.S. Complete Shipping Solutions works with companies that ship within their own markets and across international borders. Businesses can choose a transportation option based on the load, route and delivery requirements, and they can use the company's wider carrier network.

Global trade has kept growing. World merchandise trade volume grew 4.6% in 2025, and the World Trade Organization's Goods Trade Barometer stood at 102.0 in September 2026, above its trend level. At that level of activity, planning freight and securing capacity are routine work for companies shipping between markets, and so is keeping track of shipments. With that much freight moving, shippers need reliable capacity and a clear view of their shipments so they can keep logistics under control.

- Why international freight gets complicated

A business may first have to decide whether cargo should go by road, rail, air or ocean. After that come documentation, pickup arrangements, carrier communication and tracking.

UN Trade and Development reports that maritime transport carries more than 80% of goods traded worldwide by volume. Rerouted trade lanes, geopolitical pressure and shifting shipping patterns are also changing how freight moves between countries.

Canadian businesses are shipping to more markets beyond their traditional lanes. Statistics Canada reported that Canada's merchandise trade with countries other than the United States reached C$553 billion in 2025, up 14.3% from 2024.

With that much in motion, the lowest rate is only one factor. Shippers also have to weigh transit time, routing, accessorial charges and documentation, and deal with the exceptions that come up while cargo is on the move.

- Freight options across modes

CSS moves international freight by air, ocean, rail and ground, so each shipment can go by the mode that suits it. Its wider freight services include less-than-truckload (LTL), full truckload (FTL), parcel, intermodal, domestic and Canada-U.S. cross-border shipping.
A few pallets have a different freight profile from a full truckload, and a time-sensitive shipment may need a different mode from one where landed cost matters most.

CSS also works with international partners to reach markets outside North America. Businesses that would otherwise keep separate contacts at many carriers can coordinate shipments through one provider, which cuts down on back-and-forth.

- SMARTT Shipping

CSS gives customers access to SMARTT Shipping, its online transportation management platform. The system shows rates and transit times from the company's network of more than 200 courier and carrier partners.

Users can book shipments, generate bills of lading and shipping labels, schedule pickups, save shipment information and manage freight activity in one place. The platform also keeps shipment history, provides reporting and analytics, sends advanced shipping notifications and produces commercial invoices for cross-border shipments. CSS says users can get shipping options through the system in as little as 29 seconds.

Many logistics teams switch between carrier portals, spreadsheets, email and phone calls all day. For them, keeping shipment information in one system makes daily work simpler. They spend less time comparing rates and can see what has shipped, which documents go with each load and what still needs attention.

- Support for exceptions

Freight rarely runs perfectly from booking to delivery. Pickups get missed and shipments need tracing, while invoices, claims and special requests sometimes need a person to step in.

CSS backs the platform with Customer Care, Finance and Claims teams. SMARTT Shipping users can get help with quoting, track-and-trace requests, special shipment requirements, claims and invoice auditing. Routine freight management happens in the software, and staff handle the exceptions.

In International Freight Shipping, one documentation error or a problem at a handoff can delay everything that follows, so it helps to have staff who can step in.

- Warehousing and fulfillment

CSS also provides warehousing, covering storage, order fulfillment, distribution, and inventory and order management. E-commerce integrations connect online stores to its warehouse and shipping services. Its freight services range from parcels and LTL to full loads and international cargo. That lets a business that starts with one transportation need bring more of its logistics operation onto the same provider later.

The setup becomes more useful as order volumes grow, sales territories expand or supply chains cross more borders. CSS runs transportation, fulfillment, technology and customer support as parts of one logistics workflow.

- About Complete Shipping Solutions

Complete Shipping Solutions is a third-party logistics provider offering freight, warehousing and shipping technology services to businesses. Headquartered in Edmonton, Alberta, with a U.S. office in Houston, Texas, it handles domestic, Canada-U.S. cross-border and international shipping. Through its SMARTT Shipping platform, carrier and courier network, freight services and logistics support teams, the company works to simplify moving goods and running daily shipping operations.

Contact Information:
For media inquiries, please contact:
Website: https://completeshipping.com/
Address: 12759 149 St, Edmonton, AB T5L 4M9, Canada
Phone no: 1 855 733-7525
Email: [email protected]