United States - October 9, 2026 – Shrivra, a provider of cloud-based SaaS solutions for service businesses, today shared its perspective on a growing problem for small and growing companies: as the number of digital tools rises, managing them can start to compete with serving customers.

The company, which builds business management software for service businesses such as salons, gyms and restaurants, says its products were designed as an alternative to piecing together separate apps and spreadsheets.

Independent research shows how quickly small businesses are expanding their toolkits. The 2026 Small Business Tech Use Survey from the Small Business & Entrepreneurship Council (SBE Council), a U.S. small-business advocacy organization, found that 82% of small business employers have invested in AI tools, and that the typical small business now uses a median of five. SBE Council also reported that administrative automation, including scheduling, data entry and workflow management, is among the fastest-growing uses, and that customer engagement and management tools rank among the top three use cases.

The survey measures AI tools specifically. SBE Council’s findings are cited here as independent industry context and do not describe Shrivra’s products or customers.

In appointment-led businesses, one customer typically moves through booking, check-in, payment and follow-up in a single visit. When each step sits in a different tool, staff may re-enter the same details, reminders can slip, and owners can lose a clear view of the customer relationship. Scheduling, invoicing and customer feedback are the areas Shrivra’s applications are designed to cover.

Shrivra builds a separate application for each type of business rather than a single generic product. Salonist, its salon management software, covers appointments, staff, billing and inventory. EzeGym, its gym management software, handles memberships, schedules, payments and member engagement. SmartReviews is customer feedback software for collecting survey responses and communicating with respondents. Other products address queue management, appointment scheduling, invoicing, restaurant management, HR and payroll, and customer relationship management.

According to the company, its applications run on phones, tablets and computers, are designed to be set up without technical training, and automate routine tasks such as appointment management, payment and membership reminders, invoicing and feedback collection. Shrivra also says its support team is available around the clock.

Shrivra’s stated mission is to “make business management effortless.” The company says it aims to build software that is intuitive, quick to implement and affordable, so owners see results in days rather than months.

Business owners who want to explore the products can visit shrivra.com or contact the team at [email protected]. Organizations interested in reselling, customizing or integrating Shrivra’s products can find details of the company’s partner program at shrivra.com/partner-program.

Editor’s note: This release offers company perspective and third-party industry context. It does not announce a new product launch, partnership, customer or financial result.

About Shrivra
Shrivra is a cloud-based SaaS company that builds business management software for salons, gyms, restaurants, clinics, coaching centers and other service businesses. Its portfolio includes Salonist (salon management), EzeGym (gym management), SmartReviews (customer surveys and feedback), and applications for queue management, appointment scheduling, invoicing, restaurant management, HR and payroll, and CRM. The company says it serves more than 20,000 customers in over 50 countries. More information is available at https://shrivra.com.